The  City of Los Angeles Covid 19 page:    https://corona-virus.la/

Frequently Asked Questions

Please check this City of Los Angeles link for changes:  https://corona-virus.la/faq

Updated: 3/21/20 4:40 p.m.

“Safer At Home”: What You Need to Know

To further combat the spread of COVID-19, Mayor Eric Garcetti has issued a “Safer at Home” emergency order — ordering all residents of the City of Los Angeles to stay inside their residences, and immediately limit all movement outside of their homes beyond what is absolutely necessary to take care of essential needs.

What is COVID-19?

COVID-19 is a highly contagious new disease caused by a virus called coronavirus. Its symptoms include fever, cough, and shortness of breath — and may appear in as few as 2 days or as long as 14 days after exposure.

THE BOTTOM LINE

Residents of the City of Los Angeles are required to stay inside their homes unless they are engaged in certain “essential activities.” On those occasions when you are out of your home for necessary tasks, stay at least six feet away from others.

YOU CAN … 

  • Go to the grocery, convenience or warehouse store
  • Go to the pharmacy to pick up medications and other healthcare necessities
  • Go to medical appointments (check with your doctor or provider first)
  • Go to a restaurant for take-out, delivery or drive-thru
  • Care or support a friend or family member
  • Take a walk, ride your bike, hike, jog and be in nature for exercise — just keep at least six feet between you and others in the community. 
  • Walk your pets and take them to the veterinarian if necessary
  • Help someone to get necessary supplies

YOU SHOULD NOT … 

  • Go to work unless you are providing essential services as defined by this Order
  • Visit friends and family if there is no urgent need
  • Maintain less than 6 feet of distance from others when you go out
  • Visit loved ones in the hospital, nursing home, skilled nursing facility, or other residential care facility

Is this order mandatory? What happens if I don’t comply?

Yes. This is a legally enforceable order. It is against the law to violate this Order, and you may be punished by a fine or imprisonment for doing so.

Why is this happening now?

This Emergency Order is being issued now because it is urgent that we slow and stop the spread of COVID-19 in the City of Los Angeles. 

The virus spreads easily, and this Order is intended to prevent the spread of this disease from overwhelming our healthcare system. The goal here is to “flatten the curve” to slow down the spread of the virus and ensure we have adequate health care resources for those who get sick with COVID-19 and those who need emergency medical care for accidents, heart attacks, strokes, and other routine medical conditions. 

What is the difference between “safer at home” and “social distancing”?

Safer at home is a stricter form of social distancing. There are some differences. Safer at home means:

  • Stay home (stay unexposed and do not expose others)
  • Only go out for essential services
  • Stay six feet or more away from others
  • Don’t gather in groups

The other concepts from social distancing will continue to apply when you are out shopping or walking or going to the doctor. These include washing hands, using hand sanitizer, disinfecting surfaces, not going out if sick, and staying at least six feet away from others at all times.

When does the Order go into effect and how long will it last?

  • The Order goes into effect immediately after midnight, starting at 11:59 p.m., Thursday, March 19, 2020. For a 24-hour period following the effective date above, employees and business owners will be exempt to allow access to their workplaces to gather belongings, so long as social distancing requirements are followed. Such workplaces shall remain closed to the public in accordance with this Order.

The Order is currently set to expire on April 19, 2020. The duration can be either shortened or extended by the Mayor. We want to be sure the Order is in place for only as long as necessary, and the Mayor, in coordination with the Los Angeles County Department of Public Health, will be closely monitoring the situation every day in order to determine what adjustments are appropriate.

What are essential activities and what businesses that will stay open?

The following essential activities will remain open:

  • City/County government services:
    • Police stations
    • Fire stations
    • Jails
    • Courts
    • Garbage/sanitation
    • Public Transportation
    • Water, power, and gas utilities
    • Public works construction, including construction of housing
    • Airport and Port operations
  • Gas service stations, auto supply, auto repair, bicycle repair shops and related facilities.
  • Health care operations, including:
    • Hospitals
    • Clinics
    • Dentists
    • Pharmacies
    • Pharmaceutical and biotechnology companies
    • Medical and scientific research
    • Laboratories
    • Healthcare suppliers
    • Home healthcare services providers
    • Veterinary care providers
    • Mental health providers
    • Physical therapists and chiropractors
    • Cannabis dispensaries, or any related and/or ancillary healthcare services
    • Manufacturers and suppliers
    • Healthcare operations does not include fitness and exercise gyms and similar facilities
  • Food providers, including:
    • Restaurants offering take-out, delivery or drive-thru. No dine-in service.
    • Grocery stores
    • Water retailers
    • Certified farmers’ markets
    • Farm and produce stands
    • Supermarkets
    • Convenience stores
    • Warehouse stores
    • Food banks
    • Convenience stores
    • Pet supply
    • Take-out from restaurants, drive-thru restaurants, and delivery from restaurants
  • Food cultivation, including farming, livestock, and fishing
  • Organizations and businesses that provide food, shelter, and social services (including gang prevention and intervention, domestic violence and homeless services agencies)
  • Gas service stations, auto supply, mobile auto repair operations, auto repair shops, bicycle repair shops and related facilities.
  • Hardware and building supply stores and nurseries.
  • Plumbers, electricians, exterminators, custodial/janitorial workers, handyman services, funeral home workers and morticians, moving services, HVAC installers, carpenters, landscapers, gardeners, property managers, private security personnel and other service providers who provide services to maintain the safety, sanitation, and essential operation to properties and other essential activities.
  • Banks, credit unions, financial institutions and insurance companies.
  • Businesses providing mailing and shipping services, including post office boxes.
  • Laundromats/laundry service
  • Newspapers, magazines, television, radio, podcasts and other media services
  • Educational institutions, including public and private K-12 schools, colleges, and universities — for purposes of facilitating distance learning or performing essential functions provided that social distancing of six-feet per person is maintained to the greatest extent possible.
  • Businesses that supply products needed for people to work from home.
  • Utility companies and other businesses that supply other essential businesses with the support, services, or supplies necessary to operate, provided that strict social distancing is maintained.
  • Individuals or businesses that ship or deliver groceries, food, beverages or goods directly to residences or businesses, including rail and trucking.
  • Airlines, taxis, ride sharing services, and other private transportation services providing transportation services necessary for essential activities and other purposes expressly authorized in this Order.
  • Home-based care for disabled persons, seniors, adults, or children.
  • Residential facilities and shelters for disabled persons, seniors, adults, and children.
  • Professional services, such as legal, payroll or accounting services, when necessary to assist in compliance with legally mandated activities.
  • Hotels, motels, shared rental units and similar facilities.
  • Military/Defense Contractors/FFRDC (Federally Funded Research and Development Centers)
  • Childcare facilities providing services that enable employees exempted in this Order to work as permitted, under restrictions contained in the Order.

What about Government Employees?

This Order does not apply to employees of government agencies working within the course and scope of their public service employment.  Employees of the City of Los Angeles shall follow any current or future directives issued by the Mayor.

What about infrastructure and construction?

Individuals may leave their residences to provide any services or goods or perform any work necessary to the operations, maintenance and manufacturing of essential infrastructure, including without limitation:

  • Construction of commercial and institutional buildings, and residential buildings and housing
  • Airport operations, food supply, concessions, and construction
  • Port operations and construction.
  • Water, sewer, gas, electrical, oil extraction and refining.
  • Roads, highways, public transportation and rail.
  • Solid waste collection and removal.
  • Flood control and watershed protection.
  • Internet and telecommunications systems (including the provision of essential global, national, and local infrastructure for computing services, business infrastructure, communications, and web-based services).
  • And manufacturing and distribution companies deemed essential to the supply chains of the above industries.

Can this Order be changed?

Yes. It was important to get this Order in place quickly given the spread of the virus in Southern California. However, it can and will likely be updated as conditions warrant. Follow updates at https://corona-virus.la/ and sign up for NotifyLA at https://emergency.lacity.org/notifyla. We will also share new updates with the media. 

What if I need to visit a health care provider?

If you are feeling sick, please first call your doctor, a nurse hotline, or an urgent care center. 

Do not go to the emergency room of a hospital unless you have deemed that you have an actual emergency. 

For purposes of this Order, individuals may leave their residence to work for or obtain services at any health care provider, including hospitals, clinics, dentists, pharmacies, pharmaceutical and biotechnology companies, medical and scientific research facilities, laboratories, healthcare suppliers, home healthcare services providers, veterinary care providers, mental health providers, physical therapists and chiropractors, cannabis dispensaries with medicinal permits, or any related and/or ancillary healthcare services, manufacturers and suppliers.  Health care providers do not include exercise gyms and similar facilities. 

Can I still get deliveries from online stores?

Yes. The mail and other delivery services to your home can continue to function, as can food delivery services.  Just keep six feet between you and the person delivering the item.

Can I still order the things I need online and have them delivered to my residence?

Yes. The Order identifies businesses that deliver goods or services directly to residences may continue to operate.  But keep your social distance by staying six feet from the person delivering the item.

Can I use ride share, on demand service, or a taxi?

Only for essential travel. You should avoid being in a vehicle with many other people. In circumstances under which such transportation is needed,  you must practice social distancing, cover your mouth and nose if you cough or sneeze, use hand hand sanitizer or wash your hands before and after rides. Airlines, taxis, and other private transportation providers, like Uber and Lyft, providing transportation services necessary for essential activities and other purposes are expressly authorized in the “Safer at Home” Order.

Can I take public transportation (bus, subway, train)?

Only for essential travel. Public transit will continue to operate on a limited basis. When using public transit, maintain at least six feet of distance from others. 

Can I still seek non-essential medical care and doctor’s appointments?

To the extent possible, all health care visits that are not cancelled or rescheduled should be done remotely.

Should I stock up on food, necessities like toilet paper, and on medicines?

No. You will continue to be able to purchase these items whenever you need them, as stores selling necessary items like grocery stores, pharmacies, and hardware stores will remain open and are frequently restocking. Please continue to buy normal quantities of these items on the same schedule you normally do. This will ensure that there is enough for everyone.

What should I do if I’m sick or a family member is sick? 

If you are feeling sick, please first call your primary care doctor, a nurse hotline, or an urgent care center before going to the hospital. Check online resources like the CDC website if you are worried that you or a loved one has the COVID-19 virus. Do not go to the emergency room of a hospital unless you have deemed that you have an actual emergency. Call 911 or go to the emergency room if you are experiencing a medical emergency. 

What should I do if I’m sick or a family member is sick and needs to go to the hospital or a medical provider? How can I protect others?

If possible, walk or drive yourself to the hospital or medical provider. If someone else in your home is sick and can drop you off, that is another good option. 

If you have Personal Protective Equipment (PPE) like a surgical mask or N-95 mask, you can wear that to prevent exposing others. If you don’t have that, you could use a temporary method such as wrapping a clean scarf around your mouth and nose to try to reduce droplets when you cough and sneeze. Although this is not an approved method, it is something you can do to try and limit exposure to others. 

Can I leave home to care for my elderly parents or friends who require assistance to care for themselves? Or a friend or family member who has disabilities?

Yes. Be sure that you protect them and you by following social distancing guidelines such as washing hands before and after, using hand sanitizer, maintaining at least 6 feet of distance when possible, and coughing or sneezing into a tissue.

What if I am diagnosed with the COVID-19 virus or have been exposed to someone who was?

If you have been diagnosed with the COVID-19 virus, you will need to be isolated to protect those around you. If you were exposed to someone who was diagnosed with the COVID-19 virus, you should quarantine for the recommended time in order to not expose others if you happen to have the virus yourself. Contact your healthcare provider if you have additional questions, or go to the City’s website at https://corona-virus.la/ or the Los Angeles County Department of Public Health’s website at http://publichealth.lacounty.gov/. 

Can I visit loved ones in the hospital, nursing home, skilled nursing facility, or other residential care facility?

Generally no. There are limited exceptions, such as if you are going to the hospital with a minor who is under 18 or someone who is developmentally disabled and needs assistance. For most other situations, the Order prohibits non-necessary visitation to these kinds of facilities. If you need more information, please contact the facility directly by phone. This is difficult, but necessary in order to protect hospital staff and other patients.

Does the Order allow me to have my children in childcare? Will my daycare be shut down?

Childcare facilities may only operate if they comply with the conditions of this Order as they related to child care. Among these conditions, children must be cared for in groups of 12 or fewer, groups of children may not mix with each other, and providers may not circulate between groups. 

Are non-profit organizations allowed to continue operating?

Yes, but only if they provide essential services as described in the order. This would include non-profit operating food pantries, providing housing and services for homeless residents, and many other critical services.

I am currently on vacation outside the City — Does the Order allow me to return home?

Yes. You should maintain social distancing on your way home, and then you will be subject to the limitations in this Order. If you prefer to stay indoors at your current location, you are encouraged to follow this Order while outside the City of Los Angeles in order to protect yourself and others.

What happens if I leave the City to go on a planned vacation?

The Order requires that you stay in your place of residence. Traveling runs the risk of spreading the virus to other areas and exposing new populations. Do not travel. As explained above, if you live outside of the City of Los Angeles, you are allowed to travel to and from work if your work is essential business, or if you need to travel to the City of Los Angeles, for another essential service like medical appointment.

I’m visiting and staying in a hotel, with family/friends, or in a short term rental. What should I do? Can I go home?

If you have a car and can return home via travel, you may do so if you are following social distancing protocols. If you have a flight or other travel, you should check first with the carrier to see if they are still operating and what protocols they recommend. You are strongly encouraged to shelter in place when you arrive at your destination to avoid infecting anyone else in your home community.

If you need to stay longer, coordinate with your accommodations as best you can.

What do I do about my kids? I have to work.

The Order allows you to take steps necessary to take your children to authorized childcare. Otherwise, you should address childcare needs as you are able given the constraints of the situation.

Can I leave home to exercise?

If you will be both outdoors and not in close contact with people, yes. Otherwise, no, because fitness and exercise gyms and similar facilities will be closed.

How will I entertain my kids? Can we go to the playground or arrange playdates?

Do your best to entertain your children with games, reading, puzzles, and TV/videos at home. Engage them in educational online tools. However, you should not take them to the playground or arrange playdates. Children are not able to maintain social distance, and even adults are prohibited from socializing with friends in this manner. It is essential that we stop the spread of the virus by not having in-person social interactions. 

Who counts as a family member?

A family member includes anyone you live with, anyone who is a legal relative of yours, or anyone you treat as a family member.

What do I do about my loved one who needs care from me?

You are permitted to provide care or to help with getting supplies for loved ones. But don’t provide care or pick up supplies if you are sick and, instead, find someone else to do it. If you are sick, please try to self-isolate or take other steps not to expose anyone else to your illness.

Can I go to the store (grocery store, market, corner store, food bank, etc.) to buy food and other things?

Yes, you can go to the store to buy food, drinks and goods for yourself, for those in your home, and for anyone else that needs help. This also includes medical supplies at a pharmacy and supplies at a hardware store.  When out of your house always maintain six feet of distance from other people.

Can grocery stores, farmers markets, and other food retailers remain open?

Yes. Grocery stores, certified farmers’ markets, water retailers, produce stands, supermarkets, food banks, convenience stores, and similar food retail establishments are encouraged to remain open to provide food and pet supplies to the public. When visiting these establishments, please help retailers maintain at least six feet minimum distance between patrons, including by providing ample space while shopping and waiting in line.

If my child’s school is providing food or meals, can I leave home to go to the school to pick up the food or meals?

Yes.

Can I go shopping for things other than food/groceries?

Yes. You can shop for anything that is related to health care, office supplies, hardware supplies, and at businesses listed as essential in the Order. You should minimize unnecessary trips

Can I go to the bank?

Yes, but avoid unnecessary trips.

Can I go out to do laundry or have my laundry done?

Yes.

Can I get my hair cut or styled at a beauty salon or barbershop?

No. These businesses are ordered closed under the “Safer at Home” emergency order.

Am I able to take my pet to be groomed?

Generally speaking, you cannot — as pet groomers are not considered essential businesses under the Safer at Home”order. There may be some exceptions for certain services, but only if provided as part of veterinary care.

What are the social distancing guidelines I still need to follow?

The best way to reduce their risk of getting sick, as with seasonal colds or the flu, still applies to prevent COVID-19:

  • Wash your hands with soap and water for at least 20 seconds.
  • Cover your cough or sneeze.
  • Stay home if you are sick.
  • Avoid touching your face.
  • Avoid groups (stay at least six feet away from others).
  • Reduce the time you are around others outside the home, even when at least six feet away.

When practicing social distancing, how far should I stay away from others if I must be away from my home?

At least six (6) feet, which is appropriately two to three steps away, including if you are on the bus or train. This is why it’s important to only take public transportation for essential activities–you want to help everyone be able to practice social distancing.

What if I’m in a line and there isn’t six feet between me and others?

You should still try to maintain a least six feet between you and others. When that isn’t possible for short periods, do your best to keep the duration short. Be sure when you are in line that you don’t sneeze or cough onto people. If needed, cough or sneeze into your shirt or into an elbow with clothing on.

I work for an essential infrastructure organization — can I leave home to go to work?

Yes. “Essential Infrastructure” includes, but is not limited to, water, sewer, gas, electrical, roads and highways, construction, public transportation, internet, and telecommunications systems (including the provisions of essential infrastructure for competing services, business infrastructure, communications, and web-based services).

Can I go to a bar/nightclub/theater?

No. Entertainment venues like these are not permitted to be open during this Order.

Can I go to a restaurant, cafe, coffee or tea shop, ice cream shop, or other foodservice location?

Yes, but only to pick up food or drinks. You cannot dine-in or eat or drink at the facility. Patrons will not be permitted to dine or congregate in restaurants, bars, and similar establishments.

Is my favorite restaurant, cafe, coffee or tea shop, ice cream shop, or other foodservice location open?

Restaurants and other facilities that prepare and serve food to the public are encouraged to stay open, but only to provide delivery and carry out. Patrons will not be permitted to dine or congregate in restaurants, bars, and similar establishments.

I don’t cook — how can I purchase meals?

Restaurants, cafes, food trucks, and similar establishments may remain open to supply meals to the public via delivery and carryout. You can also purchase prepared foods at grocery stores, supermarkets, certified farmers’ markets, convenience stores, and other such food retailers.

How can I access free or reduced price meals for myself or my family?

Schools, soup kitchens, food banks, and other entities that provide free or reduced priced food goods or meals to students or other members of the public are encouraged to continue providing these services. However, food provided by these establishments to the public may not be eaten on the premises but must instead be delivered or taken away for consumption.

Can I go to the gym or health club?

No. Gyms are ordered closed.

Can I walk my dog/pet?

Yes. Be sure that you distance yourself at least six feet from other pets and owners.

Can I go to a vet or pet hospital if my pet is sick?

Yes. Please call first to determine if there are any restrictions in place.

What if my plumbing gets stopped up or there is another problem with necessary equipment at my home? How will I access those sorts of services?

Call your plumber or building manager. This Order allows service providers like plumbers, electricians, carpenters, exterminators and building managers to keep working and providing their services to the public. To obtain supplies for a DIY solution, you can also visit hardware stores, which are allowed to stay open under this Order.

Can I keep working from home?

Yes, as long as your employer permits it.

What if I want to go to work and I’m not sick?

Unless your work includes an essential function, you cannot go to work. You may have the virus and not know it, or you might get it and risk infecting those you live with.

Testing

Is the City providing testing for COVID-19?

The City is working with the County, the State, the Federal government, and partners in the health care sector to expand availability of testing kits to more Angelenos.

Right now, testing provided by the City of Los Angeles is strictly limited to residents of Los Angeles who are in the most high-risk categories and most vulnerable — people with COVID-19 symptoms, those 65 and older, patients with underlying health conditions, and those who are subject to a mandatory 14 day quarantine period due to a confirmed COVID-19 exposure (with more than 7 days of quarantine remaining). For more information about testing provided by the City of L.A., click here.

For additional information about COVID-19, please visit the L.A. County Department of Public Health.

Services and Resources

CITY SERVICES

Can I still call 3-1-1?

Yes. 3-1-1 is still available for immediate access to information; or 213-473-3231 if outside the city limits.

3-1-1 calls are answered 7:00am – 7:00pm on weekdays and 8:00am – 4:45pm on weekends.

Service is available in English, Spanish, and 150+ other languages through the use of translation services, as well as for the hearing or speech impaired. You can also email [email protected] with questions.

Will my trash still get picked up?

All trash collection services are being continued at full capacity. Seven SAFE Centers across the City will remain open to accept household hazardous waste, but mobile collection has been halted.

Is the public library open?

L.A.’s 73 public libraries are closed through March 31. Digital services remain available 24/7 at lapl.org, including e-books and audiobooks; streaming TV, movies, and music services; classes and digital subscriptions to newspapers and magazines.

Librarians are also available to provide assistance through telephone reference (213) 228-7272; Ask A Librarian and Book A Librarian.

No late fines are being charged and due dates are being automatically extended.

Are senior centers open?

All Multipurpose Senior Centers and dining sites are closed to the public. All programs and activities at all facilities will be canceled.

Home delivered meals will continue to be delivered as usual.

Senior Centers will also offer a grab-and-go meal service where older adults can send their family members, friends, or caregivers under the age of 65 to pick-up pre-packaged meals, Monday through Friday. Distribution times vary. You can call 213-482-7252 for more information — or use this map with plans for each site: http://bit.ly/agingla

Are the city’s parks and recreation centers open?

All recreation centers are closed to the public. All recreation and cultural programming at all facilities will be canceled; this includes all recreational and cultural activities, indoor and outdoor sports leagues, aquatics classes, instructional courses, and group sessions. All events and permits of 50 people or more at L.A. Recreation & Parks sites or locations are canceled.

All playgrounds and fitness zones will be closed. Group sports are prohibited. Parks will remain open during regular park hours, but be sure to keep at least six feet between yourself and others in the community. All City Golf courses are closed.

Are the beaches open?

Beaches in the City of Los Angeles are currently open during normal hours, but that is subject to change. People should maintain at least six feet of distance between themselves whether at the beach or any other location. Beach parking lots are closed.

Is City Hall open to the public and as a filming location?

City Hall (200 N. Main Street) is closed to members of the public and not available for on-location filming.

Are animal shelters open?

L.A. Animal Services is closed to the public. Staff will continue to be on hand to care for the animals already in shelters. There is still a need for foster volunteers; information on how to foster an animal can be found here.

Who can I call for questions about parking enforcement?

Mayor Garcetti put a temporary halt to the issuance of several parking citations so that Angelenos can more effectively practice the safe social distancing necessary during the outbreak.

For questions about parking enforcement, call 3-1-1.

Who can I call for questions about parking enforcement?

Mayor Garcetti put a temporary halt to the issuance of several parking citations so that Angelenos can more effectively practice the safe social distancing necessary during the outbreak. However, Angelenos are still expected to obey posted temporary “No Parking” signs as these are necessary to allow for construction and delivery of city services.

Enforcement will be maintained on operations that prioritize health, safety, and emergency access — including colored curbs, street sweeping around encampments, peak-hour restrictions, and repaving and slurry operations.

Enforcement will also continue at metered spaces to encourage parking turnover for businesses and restaurants relying on takeout and deliveries.

For questions about parking enforcement, call 3-1-1.

Is LAX still open during this crisis?

Yes. Airlines have dramatically reduced domestic and international flights for the coming months as they deal with reduced demand and travel restrictions. Angelenos are encouraged to limit all non-essential travel. LAX is continuing to coordinate with its federal partners on recommended travel restrictions and screenings of passengers coming from areas with widespread COVID-19 infections.

Is LADOT Transit still running?

DASH and Commuter Express remain operational on all routes. Downtown DASH service is now stopping at 6:30 p.m. daily, as of 3/23/20.

The DASH School Trippers service which is suspended while school closures are in effect.

CityRide remains at normal service levels.

FOOD SUPPLY

Has the food supply been impacted by this crisis?

There is no shortage of supplies at our grocery stores and no reason to over-buy.

Grocery convenience, and warehouse stores will remain open and are frequently restocking. Please continue to buy normal quantities of these items on the same schedule you normally do. This will ensure that there is enough for everyone.

As part of the directive, trucks and other vehicles engaged in the delivery of grocery items to stores are exempt from nightly curfews — a measure which will help ensure stores remain well-stocked.

EDUCATION

How can students get meals with schools closed?

Los Angeles Unified, in partnership with the Red Cross, will continue to provide nutritious meals to all students who need them during the temporary closure of schools. There are 60 Grab & Go Food Centers open weekdays from 7 a.m. to 10 a.m. Each child can take home two nutritious meals.

RESOURCES FOR WORKERS

What assistance is available for workers impacted by COVID-19?

If your employer has reduced your hours or shut down operations, you may qualify for unemployment insurance benefits from the state Employment Development Department (EDD). The State also oversees paid family leave if you are providing care for an ill or quarantined family member, disability benefits for particularly long illnesses, and workers’ compensation if you were exposed to COVID-19 while on the job and in the course of your regular duties.

To learn more and apply to these benefits, please visit the EDD’s website.

Videos: Applying for state unemployment insurance (UI) assistance

English | Spanish | Cantonese | Vietnamese | Mandarin

Where can I get help with completing forms to receive state unemployment insurance in the City of Los Angeles?

The City’s WorkSource and YouthSource Centers are also accessible over the phone and via email to serve the Angeleno job seekers and youth. WorkSource Centers provide information and assistance to adults on state unemployment insurance (UI) applications, and supplemental job placement assistance. To contact the City’s centers, please visit ewddlacity.com.

Where can I look for a job if I have been impacted by COVID-19?

The City has launched LAJobsPortal.org for those whose jobs have been impacted by COVID-19. This website helps unemployed or underemployed Angelenos find and apply to job opportunities across industries, and connects them to a repository of additional resources such as emergency assistance and healthcare.

What are trusted sources for COVID-19 employment related updates?

RESOURCES FOR BUSINESSES

What assistance is available for businesses impacted by COVID-19?

On March 19, Mayor Garcetti issued a Safer at Home emergency order, which requires many establishments to “cease operations that require in-person attendance by workers at a workplace.” For a list of essential businesses that are allowed to remain open, please see the Safer at Home FAQ.

To support small businesses impacted by this crisis, the Economic and Workforce Development Department will provide $11 million through its Small Business Emergency Microloan program.

The no-fee microloans of $5,000 to $20,000 can be used to cover working capital. The program will offer relaxed underwriting with no credit score minimum, a generous allowance to meet debt service, and a 100% Loan to Value ratio. The interest rate can either be 0% for a term of six months to one year, or 3% to 5% for a term of up to five years. A digital Small Business Resilience Toolkit is also available online, which includes strategies to keep employees safe, maintain operations at maximum possible capacity, and prepare business continuity plans.

Mayor Garcetti has also ordered a moratorium on commercial evictions of tenants unable to pay rent as a result of circumstances related to the COVID-19 pandemic.

RESOURCES FOR RENTERS

What assistance is available for renters impacted by COVID-19?

The emergency order issued by Mayor Garcetti on March 15 prohibits landlords from evicting residential tenants during this local emergency period if the tenant is unable to pay rent due to circumstances related to the COVID-19 pandemic. Tenants will have up to six months following the expiration of the local emergency period to repay any back due rent.

For more information about who qualifies for this eviction order and how to respond to a notice, see the Housing and Community Investment Department website.

Why isn’t there a rent freeze?

We know that a lot of people are worried about housing security, and the Mayor wants everyone in L.A. to stay focused on keeping themselves and their loved ones healthy.

That’s why he’s taken the strongest action he can as Mayor: putting a stop to residential and commercial evictions in the city for the duration of this crisis.

A lot of people will need some time to catch up — so right now, any residential tenant would have at least six months after the end of the local emergency to pay any back rent.

We are asking all landlords to take the time to understand and respect their tenants’ rights under this order, and to give tenants maximum flexibility. The only way we’ll get through this is together.

What do I do if my landlord isn’t obeying these orders?

If you are facing eviction, or if your landlord has questions on the emergency order on eviction moratorium, please contact the Housing and Community Investment Department hotline at (866) 557-7368. They are open Monday through Friday from 8:30 a.m. to 4:30 p.m.

HCID also has a website on tenants’ rights during this emergency that is found at hcidla.lacity.org/covid-19-eviction-moratorium.

HOW TO HELP

How can I help others in Los Angeles who are impacted by COVID-19?

The Mayor’s Fund for Los Angeles has established the L.A. Emergency COVID-19 Crisis Fund to provide relief to families and small businesses impacted by the crisis, support and protect healthcare workers and first responders, shelter unhoused neighbors, and strengthen the City’s capacity to respond to emergency needs and plan for long-term recovery.

 

 

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